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Welcome to the Change Leader 360 portal.  Your place for all your online change leadership training needs.  Your place to enhance your skills in leading change.  


We Coach

You in Making Change Happen

We Facilitate

Online Change Leadership Training

We Deliver

For Those on a Budget

You Learn

New Stuff about Leading Change!

Change Leader 360 is a comprehensive change leadership delivery framework taken first and foremost from the perspective of you, the Change Leader accountable for the change. 

The framework encompasses 7 skill sets needed to be demonstrated by you to effectively lead change with your teams and provides a number of tools to help you do that.  From behaviour assessment surveys to online change leadership training to face-to-face facilitation – we’re here to switch the light on around change leadership and help you become a better leader in your organisation.  

The framework is also complemented by a change management methodology and Change Practitioner Toolkit for project teams tasked with planning and delivering the change.

More on Change Leader 360

Our Team

Sonia Tallarida


Our Blog

Training for Change Leaders. Practical. Accessible. Fun.

You’ll get what you came for!
Read More



For too long leaders have been the forgotten entity in change management.  A great deal of focus has typically been given to the project teams tasked with change but not to those people who have to take the baton and run with it once a project is ready to go live.  We’re here to change that.

Change Leader 360 provides a number of tools for leaders to enhance how they lead change with their teams.  From behaviour assessment surveys to online training to face-to-face facilitation – we’re here to switch the light on around change leadership and help you become a better leader in your organisation.  

So if you are looking for something affordable and delivered a teeny bit differently then check us out!  We promise you won’t be disappointed.


Our Team

Sonia Tallarida


About Sonia

Adept at navigating complex team and interpersonal relations, Sonia is not only a masterful facilitator, she’s also an expert in creating partnerships and team environments that bring about unprecedented levels of individual and collective performance and change that sticks.

Sonia is Managing Director of The Coherence Group, Australia and the sole distributor of Change Leader 360 globally.  She leads an outstanding team of leadership, culture and team dynamics specialists that reignite teams and hardwire a better and more aligned way of doing things deep into the core of the organisation. Her passion is to bring their unique strength through each engagement, selecting just the right match to get your team humming the way it should be.

Sonia has designed and delivered programs for leadership groups and teams around the globe from Australia to USA, New Zealand, UK, Fiji, Vanuatu, Samoa, Cook Islands, Papua New Guinea and Vietnam. With a footprint across many industries including: financial services, professional services, mining, telecommunications, interior design, media, energy, health, infrastructure, hospitality, not- for-profit, tourism, retail, construction and government.

Her years of board room and executive team interactions mean she at once holds credibility, attention and curiosity.

A leader in her field, Sonia brings a unique and indefinable energy to every room and actively engages the inner spirit of leaders and their teams.


Sonia was engaged to enhance the change leadership skills of our senior leaders across the business.  Over the course of 6-9 months, her team worked with our leadership team using a mix of “mini 360” measurement surveys, coaching sessions and leading change workshops to instil tools and techniques for engaging their teams in our transformation program.  The behaviour surveys and coaching approach in particular had great impacts in improving the behaviours of our leaders with each leader working on two big things over the course of the six months.  Our leaders loved the program stating it was such a different and practical approach compared to other development they’d had.  The delivery was also exciting, insightful and very engaging which helped to facilitate a higher and deeper level of awareness.  I would have no hesitation in recommending their Change Leader 360 program to other organisations.
- Allison Batten
General Manager Planning, The Reject Shop
Trust Sonia even if it feels like a stretch into the uncomfortable. You’ll enjoy the ride and you’ll get results. Sonia gets underneath your challenge, pushes you to really focus on the change you need to make, break convention and get the most out of us as leaders and us as people – in a way that’s warm and human. But very results oriented. Sonia helped us become one of the most engaged teams in the Bank, with an engagement score 10% points above global high performing norm and 30% points above financial services bench- mark. And we loved the journey, and were rewarded with taking risks.
- Michael Nearhos
General Manager, MLC Marketing
I have hired Sonia on numerous occasions to work with leadership teams looking for their “perfomance edge”. Each time she has been able to get to the real issues at hand and deliver programs designed to generate real energy and value for her clients. Her professionalism and dedication to achieving the right outcome for her clients makes her a standout in my opinion. Outstanding!!
- Rocco Cirrillo
Head of Operations, HR and Culture, ANZ
There are many “Change” professionals but seldom do you find people with the quality of work done by Sonia Tallarida and her team. Their Change methodologies are up there with global best practice, I would have no hesitation at recommending them to my clients.
- Hunter Dean
Principal, Peopleformance



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    Privacy Policy

    Your privacy

    Protecting your privacy and keeping your personal information confidential is very important to us. We’re bound by the Privacy Act 1988, including the Australian Privacy Principles (APPs) set out in the Act, when we handle your personal information.

    This Privacy Policy outlines how we maintain your privacy when handling your personal information if you’re a client or a visitor to one of our websites, in Australia.

    In this Policy, we use the terms, “we”, “us”, “our” or “CL360” to refer to The Coherence Group Pty Ltd. “Your” and “you” refer to clients and other members of the public who have an interaction with CL360.

    What is personal information?

    Personal information means information or an opinion that identifies you, or could reasonably identify you as an individual, whether the information or opinion is true or not.

    Personal information may come:

    • directly from you;
    • from other persons acting on your behalf;
    • from third parties;
    • from publicly available sources.

    We use your personal information:

    • to provide you with the products and services you’ve asked for;
    • where we have legitimate interests to process the personal data and they’re not overridden by your rights, or
    • in accordance with a legal obligation, or
    • where we have your consent.

    What personal information we may collect

    We collect information directly from you or from other persons acting on your behalf when you use our websites and/or sign up to our services.

    We only collect personal information from you that is necessary to do business with you and to perform the service you have contracted us to do.

    The personal information that we collect about you includes your name, business name, postal address, email address, telephone number, profession/role, personal correspondence and various personal preferences. When you purchase a service from us, we also collect your payment information, such as your credit card or direct debit information and ABN.

    We also collect some information about you automatically when you visit our websites or use our services, like your IP address and device type. We collect information when you navigate through our websites and services, including what pages you looked at and what links you clicked on. This information is useful for us as it helps us get a better understanding of how you’re using our websites and services so that we can continue to provide the best experience possible (e.g., by personalising the content you see).

    We collect most personal information directly from you, when you:

    • order and/or register for our service;
    • use our service;
    • interact with our client support and sales teams;
    • use our website or social media sites;
    • register for marketing events, training and newsletters;
    • interact with members of our authorised sales partner/affiliate network;
    • complete our surveys or product testimonials; or
    • apply for a job with us.

    We may also collect personal information about you:

    • from our third party sales partner/affiliate network;
    • that is publicly available from sources such as social media websites; and
    • from third parties that provide us with marketing leads.

    If we don’t collect your personal data, we may be unable to provide you with all our services, and some functions and features on our websites may not be available to you.

    Some of the activities we will do once we have your personal information include:

    • verify your identity (including completion of a credit check where required);
    • operate, protect, improve and develop our products and services;
    • provide technical support to you and your authorised contacts;
    • keep you informed about our products and services and those of our relevant business partners, and tailor this information to your needs and interests;
    • enable secure access to our websites and service;
    • participate in any third party acquisition or potential acquisition of an interest in us or our assets;
    • analyse, aggregate and report on your usage of the service which we may share publicly or with third parties.
    • respond to any feedback, queries or complaints; and
    • fulfil any legal and regulatory obligations; and
    • process a job application that you’ve submitted.

    Our websites and the use of cookies

    Your personal information gives you authorised access to our websites so that you can update your details, access online help or perform financial transactions. You may be able to authorise other people (such as your employees) to access, add and manage information on your behalf.

    Our websites may contain links to third party websites, which don’t belong to us and are beyond our control. Please note we’re not responsible for and can’t guarantee the privacy of these third party websites.

    We use Internet Protocol (IP) addresses to analyse trends, administer our websites, track your navigation among CL360 web pages and gather broad information for aggregate use. Our web servers may also send a small data file known as a “cookie” to your internet browser or hard drive. We use cookies to track your onsite behaviour to ensure our website pages work correctly.

    We also use cookies to personalise and improve your experience with us. Most cookies don’t collect personal information and only contain coded information that can’t be used by third parties to access your confidential information. Most web browsers allow you to adjust settings to erase cookies, disallow cookies, or receive a warning before a cookie is set. Please note that some parts of our websites may not function fully if you disallow cookies.

    In some cases we or third parties may use cookies and other technologies such as web beacons and JavaScript on our websites in connection with online services like banner advertising, website analytics and surveys. These technologies enable information to be collected about your use of our websites (including your computer’s IP address), which may be stored in the United States, Singapore, New Zealand or other countries. The information collected by these technologies give us and third party collectors the ability to deliver customised advertising content, measure advertising effectiveness, evaluate the use of our websites and other websites and provide other services relating to website activity and internet usage. We and third parties may also transfer collected information to others if required by law, or where those other parties process the information on our behalf. The services we may use from time to time include Google Analytics, Google AdSense, DoubleClick, Yahoo, Adobe, Bing, Kenshoo, Microsoft, Segment and Keen.

    How we can share your data

    There will be times when we need to share your personal data with third parties. We will only disclose your personal data to:

    • other companies in the CL360 group of companies and affiliates;
    • third party service providers and partners who assist and enable us to use the personal data to, for example, support delivery of or provide functionality on the website or services, or to market or promote our goods and services to you;
    • regulators, law enforcement bodies, government agencies, courts or other third parties where we think it’s necessary to comply with applicable laws or regulations, or to exercise, establish or defend our legal rights. Where possible and appropriate, we will notify you of this type of disclosure;
    • an actual or potential buyer (and its agents and advisers) in connection with an actual or proposed purchase, merger or acquisition of any part of our business;
    • other people where we have your consent.

    Controlling your personal information

    You may choose to restrict the collection or use of your personal information in the following ways:

    • whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes.
    • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by contacting us.

    We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

    Holding your personal information and keeping it safe

    We typically hold the personal information that we collect either on electronic databases or as hard copy documents.

    The security of your personal information is fundamental to the way that we do business. We take all reasonable steps to protect the personal information that you give us from unauthorised access, use or disclosure, in line with industry standards.

    Whilst we take all reasonable measures to protect your personal information when it’s in our hands, it’s important to note that we’re unable to guarantee the security of the internet as a whole. If you’re using your product and services online, please ensure that you’re doing so in a secure environment. In addition, if you use email to send and receive your personal information, please be aware that the information may be less secure in transit.

    International data management

    When we share data, it may be transferred to, and processed in, countries other than the country you live in – such as to the United States, where our data hosting provider’s servers are located. These countries may have laws different to what you’re used to. Rest assured, where we disclose personal data to a third party in another country, we put safeguards in place to ensure your personal data remains protected.

    How long do we keep your information for

    The length of time we keep your personal data depends on what it is and whether we have an ongoing business need to retain it (for example, to provide you with a service you’ve requested).

    We’ll retain your personal data for as long as we have a relationship with you and for a period of time afterwards where we have an ongoing business need to retain it, in accordance with our data retention policies and practices. Following that period, we’ll make sure it’s deleted or anonymised.

    Your rights

    It’s your personal data and you have certain rights relating to it. When it comes to marketing communications, you can ask us not to send you these at any time – just follow the unsubscribe instructions contained in the marketing communication, or send your request to programs@thecoherencegroup.com.

    You also have rights to:

    • know what personal data we hold about you, and to make sure it’s correct and up to date
    • request a copy of your personal data, or ask us to restrict processing your personal data or delete it
    • object to our continued processing of your personal data

    You can exercise these rights at any time by sending an email to programs@thecoherencegroup.com.

    If you’re not happy with how we are processing your personal data, please let us know by sending an email to programs@thecoherencegroup.com. We will review and investigate your complaint, and try to get back to you within a reasonable time frame. You can also complain to your local data protection authority. They will be able to advise you how to submit a complaint.

    If you’re someone who doesn’t have a relationship with us, but believe that a CL360 client has entered your personal data into our websites or services, you’ll need to contact that CL360 client for any questions you have about your personal data (including where you want to access, correct, amend, or request that the user delete, your personal data).

    Questions, concerns and complaints

    If you have a complaint about how we’ve handled your personal information, you can make a complaint by contacting us using the details at the bottom of this Policy.

    Once we have received your complaint, we will investigate and respond to you as quickly as possible. We’ll try to resolve your complaint as quickly as possible, and in any event within 30 days of hearing from you. If your complaint takes longer to resolve, we’ll keep you informed of our progress with the investigation.

    If you need further information about our privacy complaints process or the progress or outcome of any investigation, please contact the Privacy Officer using the details at the bottom of this Policy.

    If you aren’t satisfied with our handling or resolution of your complaint, you can lodge a complaint with the Office of the Australian Information Commissioner (“OAIC”). For more information please visit the OAIC website.

    Changes to this Privacy Policy

    We may make changes to this Policy from time to time. Please check our website regularly for any updates to this Policy. You can also get a copy of the most current version of this Policy by either emailing or writing to the Privacy Officer using the contact details set out below.

    By continuing to use our website and otherwise deal with us, you accept this Policy as it currently applies.

    Contact us

    Email: programs@thecoherencegroup.com

    Privacy Officer
    The Coherence Group Pty Ltd
    696 Bourke Street
    VIC 3000







    Terms and Conditions


    • The Coherence Group Pty Ltd (“The Coherence Group”) has developed and owns a product known as “Change Leader360” (hereafter “CL360”);
    • The Customer purchases CL360 to use on these terms;
    • By completing its purchase of CL360, the Customer irrevocably agrees to be bound by these terms under the laws of Victoria, Australia.


    In this Agreement, unless the context demands otherwise:

    • Business Day means any day on which the banks are ordinarily open for business in Melbourne, Australia excluding Saturday, Sunday and public holidays;
    • Coherence Group means The Coherence Group ABN 34 113 518 540
    • CL360 means the product owned by The Coherence Group and any alterations or updates to that product;
    • Fee means the amount of (as payable in relation to CL360 as ordered through Online Shop or through approved Distributors);
    • Online Shop means the website maintained by The Coherence Group in order to sell CL360 and any other product produced or offered by The Coherence Group;
    • GST has the meaning given to it in A New Tax System (Goods and Services Tax) Act 1999, Australia;
    • Customer means any organisation or person who purchases the CL360 product via the Online Shop or through approved Distributors.


    In this Agreement, unless the context requires otherwise:

    • a reference to a person includes a corporation or any other legal entity;
    • the singular includes the plural and visa versa;
    • headings are for convenience and do not form part of this Agreement or otherwise affect its interpretation;
    • the term “includes” (or any similar term) means “includes without limitation”;
    • a reference to a dollar amount is inclusive of any GST payable;
    • if the Agreement would otherwise obligate a party to do something on a day that is not a Business Day, that party is obligated to do that thing on the next Business Day;
    • a reference to any statute includes references to any subsequently amended, consolidated or re-enacted version of that statute and to all delegated legislation or other statutory instrument created under it.

    Grant to use CL360

    • In consideration for the Customer having paid the Fee in full , The Coherence Group and its distributors grant the Customer permission to use CL360 on an ongoing basis;
    • The Customer acknowledges that usage is for one version of CL360 only on a per person basis. If an updated version is released and it wishes to use that updated version it will be required to purchase this updated version (for a supplementary fee)
    • The Customer acknowledges that this permission is not exclusive and The Coherence Group and its distributors may grant similar permissions to any other party in its discretion;
    • The Customer acknowledges that its use is non transferrable and indemnifies The Coherence Group and its distributors against any loss suffered if the Customer attempts to transfer permission to use CL360, or in any other way allow another party to use CL360.


    • The Customer may request training in relation to its use of CL360 via The Coherence Group or its distributors of the product for a fee to be agreed between the parties.

    Ownership of Intellectual Property

    • For the avoidance of doubt, the Customer acknowledges that moral rights and intellectual property rights in CL360 will at all times vest in The Coherence Group. The Coherence Group agrees to allow the Customer to place some of its branding on versions of CL360. However, it may only do so if it does not remove any CL360 or The Coherence Group branding and source statements.
    • The Customer irrevocably agrees that it will not, by placing its branding on any part of or version of CL360, attain any moral and/or intellectual property rights in CL360 whatsoever.

    Customisation of CL360 for Customer

    • If the Customer requests The Coherence Group or its distributors to customise CL360, it will pay any additional fee agreed between the parties promptly and in full.

    Termination of Agreement

    • The Coherence Group or its distributors, may terminate an agreement with any organisation using CL360 if it learns that the Customer has attempted to transfer usage of CL360 or has in any way misused CL360. The Customer will be deemed to have misused CL360 if an ordinary reasonable person would consider its actions to constitute misuse. If The Coherence Group terminates this agreement, no refund or compensation will be payable.
    • If a refund is at any time requested, notwithstanding that The Coherence Group or its distributors are not obligated to agree, if it agrees to provide that refund, the product may not be used by the Customer.


    • To the full extent permitted by law, The Coherence Group and its distributors exclude all liability in respect of loss of data, interruption of business or any consequential or incidental damages;
    • To the full extent permitted by law, The Coherence Group and its distributors exclude all representations, warranties or terms (whether express or implied) other than as expressly provided in this Agreement.

    Provision of Notices

    • Notices under this Agreement are to be in writing and may be given by to The Coherence Group by:
      • Hand delivery to its registered office during ordinary business hours;
      • Registered post to the same address; or
      • Email to programs@thecoherencegroup.com
    • Notices to the Customer may be provided to the address and/or email address that the Customer provides on purchasing CL360.
    • A notice by email will be taken to have been received at 9am the day after it is sent. All other notices will be taken to have been received on the second business day after they are sent.

    Resolution of Disputes

    • In the event that a dispute arises between the parties:
      • The parties agree to negotiate in good faith for a period of not less than 14  days; and
      • If after 14 days the parties have still not resolved the matter, either party may write to the President of the Law Society of Victoria and ask that he or she appoint an independent expert to determine the dispute. The parties agree that the determination of that expert will be binding, and that they will share the cost of this process equally.

    Marketing and Privacy

    • The parties agree that The Coherence Group and its distributors will from time to time collect the personal and corporate details of the Customer. These details may include (but are not limited to) the relevant party’s name and address, the contact details of the party, the nature of its business, and preferences in terms of its change processes and software and program purchasing habits. The parties agree that:
      • Subject to any relevant law, The Coherence Group and its distributors may provide further marketing material and information to the party whose information it has collected; and
      • The Coherence Group may use the relevant information to consider changes to, and improvements of CL360; and
      • While The Coherence Group and its distributors will endeavour to ensure the security and confidentiality of all information referred to in this clause, it will not be liable for any security breach or disclosure of such information; and
      • There are certain circumstances in which The Coherence Group and its distributors may actively disclose the information referred to above, such as in order to comply with a law or investigation by governmental authorities, and to its professional advisers.


    • This Agreement is governed by the laws of Victoria, Australia;
    • If a provision of this Agreement is invalid or unenforceable it is to be read down or severed to the extent necessary without affecting the validity or enforceability of the remaining provisions;
    • This Agreement is the entire agreement of the parties;
      • A provision of this Agreement may not be waived or varied except in writing;
      • This Agreement may be amended only be a document signed by all parties;
      • This Agreement may be executed in counterparts which will be taken together to constitute one document.